Essential skills contd In addition the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role This includes the ability to Calibrate and maintain equipment to required standard in accordance with manufacturers guidelines organisation policies and procedures Communicate with maintenance engineers Deal with conflict Demonstrate basic training and instruction skills Demonstrate computer skills relevant to workers role Identify and rectify equipment problems Solve problems including an ability to use available resources Take into account opportunities to address waste minimisation environmental responsibility and sustainable practice issues Use appropriate cleaning chemicals Use reading and writing skillsliteracy competence required to fulfil job roles in a safe manner and as specified by the organisationThe level of skill required involves reading and documenting technical information and understanding complex policy and procedure manuals Use reading and writing skills-literacy competence required to fulfil job roles in a safe manner and as specified by the organisation
The level of skill required involves reading and documenting technical information and understanding complex policy and procedure manuals Work with others and display empathy with clients and relatives Use oral communication skills required to fulfil job roles in a safe manner and as specified by the organisation including skills in asking questions providing clear information listening to and understanding workplace instructions clarifying workplace instructions when necessary using effective verbal and non verbal communication skills with a range of internal and external persons literacy in English or a community language depending on client group and organisation requirements Use numeracy skills including the ability to complete basic arithmetic calculations and record stock levels |